GYL x HELLO KITTY Timeless Cabin Suitcase
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- Free delivery
- Free returns
TSA lock®
Worldwide warranty
Lifetime warranty
Removable wheels
Product features
Product features
Size guide
Size guide
GUIDE DES TAILLES
Collection Classic
Delivery and returns
Delivery and returns
La Maison GYL offers you the possibility to return your order within 14 days following the initial delivery.
Return conditions:
La Maison GYL covers return shipping costs in the following cases:
- You received a different size than the one ordered.
- The product is defective.
If you wish to make a return for any other reason, the return shipping costs will be at your expense.
Returns due to delivery failure or non-collection
In the event of a parcel return due to repeated absence of the customer during delivery or failure to collect within the allotted time, IML Group reserves the right to re-invoice return or processing fees. These fees are specified to the customer before any new shipment.
Return procedure:
To initiate a return, send your request to sav@gylbag.com, then send the product to the following address:
GREENLOG
1 rue Antoine Lavoisier
76300 Sotteville-lès-Rouen, France
Please ensure that the product is in its original condition, accompanied by all its accessories and packaging.
Home delivery:
Our partner DPD delivers your order to your home in 24 to 48 business hours, throughout Metropolitan France. Free delivery on orders over 25 euros.
In case of absence, DPD will attempt another delivery or drop off your parcel at a nearby DPD pickup point. You will receive a notification via email or SMS with the details for collection. If not collected within 10 calendar days, the parcel is automatically returned to us.
General delivery terms:
- GYLbag.com commits to shipping orders within a maximum of 72 business hours in Metropolitan France.
- Deliveries outside Metropolitan France are subject to import taxes, customs duties, and other taxes applicable in the country of receipt. These fees are the responsibility of the customer.
Potential delays due to force majeure events (war, riots, strikes, etc.) do not entitle the customer to claims or compensation.
Important: Upon receipt of your parcel, check its condition. You have 48 hours to report any issues to the carrier in case of missing items or damage.
Warranty
Warranty
The GYL lifetime warranty covers every part of your suitcase against manufacturing and material defects: any defective part is repaired or replaced free of charge.
Covered parts:
- Wheels
- Telescopic handles
- Zipper pulls
- Locks
- Shell
- Zipper
- Interior lining
Not covered:
- Damage due to normal wear and tear
- Damage caused by air travel (to be reported to the airline)
- Damage due to improper use
Unbreakable 100% polycarbonate shell
UNBREAKABLE 100% POLYCARBONATE SHELL, METAL HELLO KITTY BADGE ON THE FRONT AND EMBOSSED HELLO KITTY HEAD ON THE BACK: THE 50TH ANNIVERSARY EDITION WITHSTANDS IMPACTS LIKE THE WHOLE TIMELESS RANGE.
INTEGRATED TSA LOCK
A RELIABLE COMBINATION CODE SYSTEM THAT ALLOWS SECURITY SERVICES TO CHECK YOUR LUGGAGE WITHOUT DAMAGING THE LOCK
Silent and removable wheels
THE SUITCASE MOVES SMOOTHLY ON ALL TYPES OF SURFACES AND THE WHEELS CAN BE EASILY REMOVED FOR QUICK REPLACEMENT, WHICH EXTENDS ITS LIFESPAN
INTERIOR DESIGN
OPTIMIZED SPACE FOR A
PERFECT ORGANIZATION
The inside of the Timeless GYL x Hello Kitty is lined with pink cotton. In the cabin and the set suitcases, a U-shaped divider with two mesh pockets and two fold-down shelves held by an H-shaped strap keep belongings in place. In the Trunk L, the shelves unfold into compartments for stacked packing.
Hello Kitty travels with GYL.
The unbreakable 100% polycarbonate shell of our Timeless range carries the embossed Hello Kitty head and her badge, with a lining printed in her image. Three colours: powder pink, black and silver. And the GYL lifetime warranty, as always.
