GARANTIE À VIE
Choosing a GYL suitcase means choosing to travel in style and in complete safety.
After 45 years of experience GYL continues its journey!
Discover our collections
Discover our PP5 and CH3 suitcases. Cabin suitcase, medium suitcase or large suitcase, you will find the light and unbreakable suitcase you need! Our soft 4-wheel luggage will accompany you everywhere.
QUESTIONS? WE'RE HERE FOR YOU.
Check out the most common questions asked by our customers. Still have questions? Contact our customer service
How do I activate my lifetime warranty?
By going to our website GYL - Unbreakable Suitcases - Lifetime Guarantees click on the category "lifetime guarantee", fill in your name, first name, email address, date of purchase, the size of your suitcase, the color of your suitcase. You will receive a confirmation on your email address.
How do I replace the wheels on my suitcase?
We can send you a video to show you how to assemble your suitcase wheels yourself. To make your request, go to the bottom of the page, click on " contact us " fill in your personal information, don't forget to attach a photo in the attachment category.
You can also visit our YouTube channel where we explain step by step how to change the wheels of your GYL suitcase .
How do I mount the handle you sent me?
We can send you a video to show you how to assemble your handle yourself. To make your request, go to the bottom of the page, click on " contact us " fill in your personal information, do not forget to attach a photo in the attachment category.
You can also go to our YouTube channel where we show you in detail how to change the handles on your GYL suitcase .
What does the lifetime warranty include?
Lifetime warranty means that whenever you have any problem with your suitcase, you can contact us at any time for your support request. Lifetime warranty includes issues with closure , wheels , slider, handle and trolley.
I don't have the key to my suitcase lock, what should I do?
You don't need the key for your suitcase lock. This one is made especially for customs officers at the airport in America.