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WORLD SERVICE

RÉPAREZ VOTRE VALISE PARTOUT DANS LE MONDE

Thanks to the GYL World guarantee, we help you wherever you are in the event of a problem with your suitcase. Use your lifetime guarantee and receive your spare parts anywhere in the world in 24/48 hours

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WORLD SERVICE

To be by your side wherever you are, we have added a worldwide service to our lifetime warranty. With this excellent service, we guarantee your comfort by doing what is necessary wherever you are in the world.

To benefit from it, simply activate your lifetime warranty and we will send you the necessary spare part as close as possible to your location .

Our staff are available every week and speak several languages ​​in order to adapt to all situations and answer all your questions.

ACTIVATE MY WARRANTY

THE DNA OF OUR PRODUCTS

GYL Bag Assistance

ASSISTANCE

To benefit from your GYL lifetime warranty , simply contact us directly by email at or on our website in your customer area. For any questions or complaints, our customer service is available Monday to Friday from 9:30 a.m. to 5:30 p.m. by email or by phone

RECYCLAGE

RECYCLING

Committed to protecting the environment, we have set ourselves a major objective: to reduce pollution linked to plastic waste . To do this, we have set up, with the help of our committed partners, a recycling system for used and non-repairable suitcases.

GYL Bag DES PIÈCES DÉTACHÉES

SPARE PARTS

Is the handle broken? Does the lock no longer work? Is one of the wheels damaged? Simply contact us to benefit from your lifetime warranty and we will send you the necessary spare part as close as possible to your location

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GARANTIE À VIE

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RÉPARATION GARANTIE 
PARTOUT DANS LE MONDE

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LIVRAISON 
ET RETOUR GRATUITS

PAIEMENT EN 4 FOIS
AVEC ALMA

    DES QUESTIONS ? NOUS SOMMES LÀ POUR VOUS.

    Check out the most common questions asked by our customers. Still have questions? Contact our customer service

    Our customer service is available Monday to Friday: 9:30 a.m. to 5:30 p.m.
    READ OUR QUESTIONS/ANSWERS